Privacy Policy Basics

Plinko’s primary responsibility is the privacy and security of its customers’ data. This section describes how Plinko collects, stores, and uses users’ data. When using Plinko’s services, users are obliged to familiarize themselves with the privacy policy. By visiting the company’s website, users agree to provide personal information that is used by the platform and shared with third-party organizations only to improve the user experience.

Glossary

This document describes the relationship that is built between Plinko and users, specifically customers. In order for readers to better understand the content, a glossary aimed at the current privacy policy will be provided below.

Account/account – each Plinko customer creates a unique account to which a unique number is assigned in order to fully utilize the services. When registering an account, the user specifies personal data that is necessary for open access to the company’s services.
Cookies – when visiting the official Plinko website, small text files are stored on the user’s device. They can store the user’s history of interaction with the site, settings, and other minor data.
Personal data – a type of data that identifies the user. Personal data is subject to protection and must be kept confidential.
Services – Services means a list of all the features and functions that are available on the Plinko platform.
Service Provider – any organization or company that makes its services available for use.
This section describes the relationship between Plinko and Canadian users.

Collection of information and personal data

Plinko Canada only collects information that the user personally provides when registering or using other company services. The company is committed to providing a robust level of security and safety for all data collected. When using an account, the platform collects the following personal data from users:

First and Last Name;
Residential address;
phone number;
Email address;
Payment information.

Also when visiting the Plinko platform, other technical information is collected. It depends on the device the user uses when visiting the site. The following information is collected automatically when using the services:

Ip address;
The browser and its version;
Operating system;
Date and time;
Other device data.

When using a mobile device, in addition to the above data, the following information is collected:

Mobile device model;
Device operating system version;
Type of mobile data usage;
Other technical information related to the characteristics of the mobile device.

Methods and tools for collecting information

The platform uses various data-tracking technologies to collect user information. Information is collected in order to track activity on Plinko’s website, to further improve the user experience. The site uses cookies, tracking pixels, and fingerprinting.

Cookies are small text data that are collected and stored on the user’s device. The platform uses mandatory, persistent, and session cookies.

Mandatory cookies are collected automatically without the user’s consent and store only necessary technical data;
Session cookies only appear during the opening of the shift when accessing the website and are automatically deleted when the browser is closed;
Permanent cookies remain on the device even after the session has ended. Each file has an expiration date, after which it is deleted. You can also delete them manually.

Rules for the use of user information.

The company uses various methods of data collection and storage and places great importance on the protection and privacy of the data collected. All data is collected in order to improve the user experience and ensure the security of the platform.

Plinko uses the collected data also for the following purposes:

To provide services. The collected data is used to manage and use the user account, process transactions, and provide access to various services;
To improve the user experience. All data that is collected is analyzed to improve site navigation, content usage, and other services;
Security. The collected data also allows the platform to prevent fraudulent activities and identify intruders who use third-party software. It also allows you to secure user accounts and prevent them from being stolen;
Communication and feedback. Thanks to the information received, the user can be notified when products and services of interest become available. When contacting the support team, the collected data helps to speed up the problem-resolution process.

The company may also share the list of collected information with third-party organizations. When using Plinko’s services, the user consents to the transfer of data. The following organizations and companies may have access to user information:

Data may be transferred to government agencies upon official request and in accordance with the law. The company may transfer any requested information without notifying the user.
Service providers may also receive a certain list of data. The list of data transferred is limited and should only be used to improve the user experience.
User data may also be transferred to other organizations upon special request. The list of data transferred is strictly controlled and the data received must be used for non-commercial purposes in which Plinko has an interest.
The transfer of information to other third parties will only take place with the express consent of the user. If the user does not give his/her consent, the data will not be transferred.

Rules for storing personal data of users.

All collected user data is stored only on servers that meet all security standards. Plinko is committed to safeguarding and protecting all information from unauthorized access. All data is stored for a limited amount of time, depending on the purpose of use, which is specified in this privacy policy. After the time of use has expired, the data will be irretrievably deleted.

However, due to national legislation, the company may retain some of the user’s information at the request of public authorities for an indefinite period of time. All data about the user, except for those data that are stored according to the law, can also be deleted at the request of the user. For should be made official by any available method.

Age verification

Access to the company’s platform is only allowed from the age of 18, which means that all persons under this age cannot use the company’s services. In the event of a violation, all collected data will be deleted without restriction and the user will be suspended from the platform until he or she reaches the age of majority. Since Plinko complies with all strict legal requirements aimed at prohibiting the provision of services to minors, all users must undergo a verification process to determine the age of the customers.

Modification of Privacy Policy

By using Plinko’s services, users agree that any modification or amendment to this document will be effective from the time at which it is specified. The user also undertakes to familiarize himself with all updates as soon as possible. The company in turn undertakes to notify the user of any updates to this privacy policy.